Stop Contacts from Progressing in a Sequence Temporarily
- Go to Sequences in the left main menu
- Select the desired sequence
- Go to the Contacts tab in the sequence
- Select the contacts you would like to pause
- Once you've selected your contacts, click the Pause button in the top navigation
This will mark these contacts as Paused and hold them at their current step in the sequence. These contacts will not continue through the sequence until you choose to resume their activity in the sequence.
Contacts are also automatically paused after an automatic out of office reply. These contacts will have to be selected and resumed in their sequence.