Confirm Field Type and Access by-Credentials in Salesforce to Ensure you can Map the Fields you Want to Apollo
If you're in Settings > Salesforce > Mappings (tab) and you're not seeing fields you have in Salesforce that you'd like to map to fields in Apollo, there's a couple common blockers in Salesforce to check for:
1. Is your Salesforce field one of the field types we allow for that field mapping? In general it's best if the field type of your SFDC field corresponds to the field type of the Apollo field you're mapping it to. We show the Apollo field type with each field in the filed mapping section of your Salesforce Integration settings:
Note: For Lookup Fields, only the User type is currently supported.
2. If that checks out, it's possible the Salesforce credentials you're using to link to your Apollo account don't have access to that field/all fields in Salesforce. Navigate to Settings > Salesforce > Basics in your Apollo App and see which credentials you're using under the Salesforce Account and Sync Credentials settings. Then go into your Salesforce account and check the settings for those (Salesforce) users to make sure they have been granted access to all fields.
3. If your Salesforce user credentials check out, check the field itself in Salesforce to confirm it has proper Field Level Accessibility and Field Level Security (be sure to change those settings if your field is set to "Hidden" and/or "Read-Only"):