Any time you request a contact from Apollo, there is a chance that our manual fulfillment team might return a guessed email (you can find more about the email statuses here). If that's the case, you have the option to choose if you would like to synchronize these emails from Apollo to Salesforce.
This article contains the following sections:
Verify Contacts with Guessed Emails
To identify any saved contacts that have Guessed Emails, follow the steps below:
- Go to the People page, and click on the Saved link, at the top center menu.
- At the Filters section, click on More Filters, and find on Misc. Email Status/Confidence.
- Check the box for Guessed and click on Apply Filters and Close.
- You'll see in the results list that the email icons have question marks to reflect the "Guessed" status.
By default, contacts that have guessed emails, such as those in the list above, will not push to Salesforce because it is not data that we could verify as correct.
Push Guessed Emails to Salesforce
If you are messaging, sequencing, or calling these contacts in Apollo, however, then you will want to override this default behavior and choose to synchronize these contacts even if they have guessed emails.
To do this, follow the instructions below: