What Are the Different Email Types and Where Does Apollo Track Them?

Apollo Email Types

Sequence Automatic Emails
Automatic emails sent from a step in a sequence in Apollo

Sequence Manual Emails
Manual emails sent from a step in a sequence in Apollo

Manual Emails
Manual emails sent as a one-off task outside of a sequence in Apollo

Manual Emails Sent from Apollo Chrome Extension - Tracked
Manual emails sent and tracked from the Apollo Chrome extension

For example, emails that you've enabled tracking in the extension overlay of your Gmail composer:

Manual Emails Sent from Apollo Chrome Extension - Not Tracked
Manual emails sent but NOT tracked from the Apollo Chrome extension

Downloaded Emails
Emails received (ie. incoming emails that are replies to emails sent within Apollo, incoming emails from all other sources); emails sent outside of Apollo and the Apollo Chrome extension

Where Do We Track Your Emails?

Analytics 2.0

• Sequence Automatic Emails
• Sequence Manual Emails
• Manual Emails

Outbox

• Sequence Automatic Emails
• Sequence Manual Emails
• Manual Emails
• Manual Emails Sent from Apollo Chrome Extension - Tracked
• Manual Emails Sent from Apollo Chrome Extension - Not Tracked

Important Note: When you connect your mailbox, we will sync and track your historic emails from people who are added as contacts in Apollo. Emails to those that haven't been added as contacts will NOT be tracked in the Outbox, unless you add them as contacts in Apollo.

Contact/Account Activities Tab

• Sequence Automatic Emails
• Sequence Manual Emails
• Manual Emails
• Manual Emails Sent from Apollo Chrome Extension - Tracked
• Manual Emails Sent from Apollo Chrome Extension - Not Tracked
• Downloaded Emails

Salesforce

• Sequence Automatic Emails
• Sequence Manual Emails
• Manual Emails
• Manual Emails Sent from Apollo Chrome Extension - Tracked
• Manual Emails Sent from Apollo Chrome Extension - Not Tracked
• Emails sent outside of Apollo and the Apollo Chrome extension
• Incoming emails that are replies to emails sent within Apollo
• Incoming emails from all other sources