On the login page, click on the Forgot Password? link:
Enter the Apollo login email address and then, select Send Instructions and we'll send a password reset link to that mailbox:
Look for the following email from firstname.lastname@example.org in your mailbox and then, click on the Reset Password link:
- The password reset link expires 3 hours from the time that it was requested so if you don't action on the link within that timeframe, you'll need to request for a new password reset link by following steps 1-3 of this article.
- It can take several minutes for your email to arrive but if you still don't see it in your inbox, search this subject line, 'Your Apollo Account password', in your mailbox, including your spam folder.